Privacy Policy

This website is operated by Climate Control Services Inc. (“Climate Control Services”, “we”, “us”), an HVAC contractor in Calgary, Alberta. We handle personal information in accordance with Alberta’s Personal Information Protection Act (PIPA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, and other applicable privacy laws.

Information you give us. When you use our contact form we collect your name, company name, phone number, email address and message. When you request a quote we also collect the service address, the service you need and its urgency.

Information collected automatically. Our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) to operate and secure the site. We do not run advertising trackers.

We use the information you provide to answer your enquiry, prepare quotes, schedule and carry out service, and meet our legal obligations. We do not sell personal information and we do not use it for advertising.

This site uses only the cookies strictly necessary for it to function. If we add analytics in future, this policy will describe what is collected and how to opt out, and visitors in regions that require express consent will be asked before anything runs.

Our Contact page shows a map from Google Maps, and our review pages show reviews and profile pictures that customers posted on Google. When the map loads, Google may receive your IP address and set its own cookies under Google’s privacy policy.

We share personal information only with service providers who help us operate the site and handle enquiries — our website host and the service that receives our website forms and delivers them to us by email — under agreements that limit their use of it. Some providers process data outside Alberta and Canada, including in the United States, where it may be subject to the laws of that jurisdiction.

Enquiries and quote requests are kept for as long as needed to respond to you and, where they lead to work, for as long as our business and legal obligations require. Server logs are kept for no longer than 90 days.

You may ask to access or correct the personal information we hold about you, withdraw consent, or ask us to delete it subject to our legal obligations. Email support@climatecontrolservices.ca. You may also contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.

Climate Control Services Inc.
903 42 Ave SE
Calgary, AB T2G 1Z1
(403) 452-8877
support@climatecontrolservices.ca

See also our Terms of Use.